“Michael is the ultimate professional in real estate while being one of the kindest people you’ll ever meet. We so valued his knowledge of the local market and his patience and willingness to quickly and completely address all of our questions throughout the process. I would highly recommend Michael as an agent for anyone wanting to buy or sell in the Tacoma area!”
Hello! We’re Duggan Homes; thanks for stopping by.
Duggan Homes is our family business. Michael is a dedicated Realtor who works with home buyers and sellers in Tacoma and its surrounding areas, like Gig Harbor and the Key Peninsula. Michael has closed over 250 purchases and sales with our clients. Gretchen is our Duggan Homes Marketing, Communications & Creativity Department. In our work and in our lives we value compassion, integrity, kindness, generosity, and open-heartedness.
“Our experience with Michael and Gretchen Duggan was phenomenal. They helped us buy as well as sell a home. I would not have wanted to have any other team by my side. They are knowledgeable, ethical, thoughtful people. I am so glad to share a hometown with them! Our property wasn’t the easiest to sell, and they approached each challenge in a measured and experienced way. I would recommend them to ANYONE. Thank you x1000 to these awesome humans for helping us in this chapter of our lives!”
Meet Michael
Advisor and advocate, that’s who Michael works to be for our clients. He maintains a position among the top Tacoma and Pierce County Realtors by not only understanding what makes a good offer and how to present it well, but also by acting with calm and patience throughout transactions, approaching negotiations as a mediator, skillfully ensuring fair and positive outcomes for all parties with our own clients’ needs and goals at the forefront. Michael’s practical knowledge of houses, gained through hands-on renovation work (as well as attending hundreds of inspections!) is helpful to buyers as they evaluate the condition of a home, and to sellers as they consider which projects to tackle before putting a house on the market. Changing your housing situation can be a necessity, but is very often related to goals. Michael’s role is to help clients assess what’s possible, and determine what the next good step toward a goal might be. Sometimes that means not moving, not buying, not selling, and we’re happy with that whenever it’s best for you. We’ll still be here when you’re ready!
Meet Gretchen
With a degree in writing (and a minor in Publishing & Printing Arts), alongside a background in office administration and customer service, Gretchen’s focus in the business is storytelling and connection. You see her work in the presentation of Duggan Homes listings, in community features written for our Tacoma Blog, in our monthly newsletter, and in the handmade cards you might find in your mailbox. Gretchen works to illuminate each home we sell by writing about them with depth and dignity, hoping to reach buyers who will love a home at least as much as the people preparing to pass it on. She creates a piece that serves not only as a powerful marketing tool, but as a love letter of sorts. As with the best love letters, the language we use about your home will not make empty promises, it will be honest, and in that honesty it will celebrate the good in who your home is and can be.
“Michael Duggan and his wife Gretchen exceeded my every expectation. I loved their gentle, kind natures. Michael is a great listener and a calm, even-keeled speaker. And Gretchen is one of the most decent beings on this planet. She composed the most splendid, meaningful presentation for our home’s online marketing. Together, Michael and Gretchen made our home sale one of the best experiences of my life. I am so glad to know them and I am honored to call them our neighbors and friends.”
Values
“I reached out to Michael to help me sell my house on the strong recommendation of a friend, and I’m really glad I did. The home buying and selling process is extremely stressful and complicated, but at every step of the way Michael was a consistently calm, reassuring, communicative, and knowledgable advocate for me. He and his awesome wife Gretchen went above and beyond in offering me advice and connecting me to resources and services to help get my house into good selling shape. I really appreciate their ethical, down-to-earth, and community-minded approach to business and will definitely work with them again in the future.”
We both know “doing well for yourself” is not the pinnacle of life. The general idea can be summed up in a few short phrases like: it’s not all about you, other people matter, and love your neighbor. Just like everyone who believes those things, we can struggle to know the best way to live. There are a million and one things to care about, to fight for, to donate to, to learn, and it can feel complicated. But it can be simple too: be kind, share what you have, try to understand, and try not to dismiss or condemn what you don’t quite understand. If you have similar thoughts, we’d probably work pretty well together.
We base Duggan Homes at Windermere Abode, a local, community-focused brokerage owned by Anne and Dave Jones, recognized as the 2020 Inman Person of the Year for their leadership in social justice and equity work within the industry. Windermere Abode supports us with invaluable mentoring, continuing education, professional file management, access to legal counsel, and avenues for community support through service opportunities and the Windermere Foundation. In our brokerage we’re encouraged to live our values, we know Black Lives Matter, we grapple with lack of affordable housing, we strive to understand and eradicate racist and exclusionary housing policy, and we seek to do better in our business.
“I would highly recommend working with Michael! A friend referred us to him, and we could not have been happier with his help on our journey to buy a home in Tacoma. Michael is thoughtful, responsive, and knowledgeable about the Tacoma area. He was patient and answered our many questions about the process while keeping us informed about our different options. When we visited houses, he shared his assessments in a level way without trying to persuade us one way or the other. He was very responsive to our wants and needs. Michael’s negotiation skills were excellent and he helped us negotiate for several large home repairs. Gretchen added a sweet and personal touch to the experience. We highly recommend Michael to anyone looking to buy a house in Tacoma.”
Giving Back
As part of Windermere, we share a portion of our commission for every home our clients buy or sell with the Sam Smith “Hi Neighbor” Homeownership Fund to reduce barriers to Black homeownership in WA State, and with the Windermere Foundation. The Windermere Foundation is a non-profit supporting other agencies serving low-income families and people experiencing homelessness by providing food, emergency assistance, children’s programs, shelter, and other services in ten states, including Washington. At Windermere Abode, we get to choose where our office directs the funds we and the rest of the Abode Realtors contribute. Since Abode is all about local community, we fit right in here.
As Duggan Homes, because we live in and love Tacoma—and directly benefit from working here—we also want to give directly to organizations and programs supporting our community. We strive to contribute in a way that reflects our values, sharing resources to support local affordable housing, human rights, child welfare, food stability, education, equity, and the arts. Our hope has been not only to donate funds, but also to raise awareness about some of the very good work going on locally by sharing about a different non-profit each month in our newsletter, offering readers the opportunity to give alongside us.
You might also have a little fun reading about our ongoing Duggan, Brooks & Books project and book drive (begun in 2019) to support Little Free Libraries in some of Tacoma’s neighborhoods where it’s not as easy to access a public library.
Want to know more? Here’s what our clients say:
“My wife, Kayla, and I could not recommend Michael enough if you’re looking for someone to support you in the homebuying process. Michael was patient, thoughtful, responsive and intentional in how he went about supporting us in this endeavor, both while we were looking for a home, and once we identified the home we wanted to purchase.
He was a steadfast and committed agent who represented, in our eyes, someone truly with our best intentions in mind. We found a home we undoubtably love, in large part due to Michael’s stewardship.”
“My husband and I were referred to Michael through a friend when we started looking for our first home to buy in Tacoma. I happened to meet him separately months prior, and knew immediately that this is who I want as my realtor. He is knowledgeable, honest, and an excellent communicator. He made us feel comfortable, and we never felt pressured or rushed. Moving from out of state to an unfamiliar city was highly stressful, but we could not have asked for a better home buying experience. Michael and Gretchen are the kindest people and they have helped us feel extremely welcome in Tacoma. If you are looking to buy or sell a home in Tacoma, we recommend Michael & Gretchen Duggan wholeheartedly!”
“Our experience with Michael and Gretchen Duggan was phenomenal. They helped us buy as well as sell a home. I would not have wanted to have any other team by my side. They are knowledgeable, ethical, thoughtful people. I am so glad to share a hometown with them! Our property wasn’t the easiest to sell, and they approached each challenge in a measured and experienced way. I would recommend them to ANYONE. Thank you x1000 to these awesome humans for helping us in this chapter of our lives!”
“Michael is the best! He consistently went above and beyond our expectations of an agent. Truly, we would not have our new home were it not for Michael. The whole process was unconventional and required an agent with great patience and interpersonal skill. Michael showed both in great quantities and as a result we purchased the right home for for our family, in the right neighborhood, at a price that was fair. I highly recommend Michael to anyone looking for the perfect home in Pierce County!”
“Michael Duggan displays the highest level of honesty and integrity. ”
“Michael Duggan helped me find the perfect home in Tacoma during the pandemic! We looked at several houses during the summer and fall 2020 while masked up and keeping social distance. I appreciated Michael’s knowledge of the home-buying process and his calm way of working. He gave excellent advice when it was time to make an offer (there were multiple offers).
When he called to say the sellers accepted our offer, I was thrilled! He and his wife Gretchen gave us the keys to our new home. During our months of house-hunting, I got to know Michael well — he is thoughtful and responsive and makes time for clients. I highly recommend Michael Duggan to anyone looking to buy a home in this crazy housing market!”
“Michael is the ultimate professional in real estate while being one of the kindest people you’ll ever meet. We so valued his knowledge of the local market and his patience and willingness to quickly and completely address all of our questions throughout the process. I would highly recommend Michael as an agent for anyone wanting to buy or sell in the Tacoma area!”
“Michael was a huge help to me and my husband when it came time to sell our Tacoma home. We feel so lucky to have found a real estate agent who is not only experienced and knowledgeable, but also trustworthy, resourceful, responsive, great to work with, and just overall a really good guy. He helped make what seemed like an overwhelming process feel manageable, and worked super hard to make sure we had the best possible outcome. Definitely highly recommended!”
“Honestly, there aren’t enough words to describe how great Michael is and how fantastic he is at his job. He’s the most customer-focused and professional agent I’ve worked with. He was a complete advocate for us in every step of the process. Being unfamiliar with the area we put our complete trust in him to find the home that meets our needs, and he did so flawlessly with the utmost professionalism and sense of urgency. He was extremely patient and flexible with us through several months of searching and countless home showings with our 5-year-old child (not an easy task!!). He also knew what it would take to land a home in such a hot market so when we found the perfect one he deftly and expediently did whatever it took to make sure we got it all while being completely professional and ethical. I’ve worked with many realtors over the years and Michael is head and shoulders a cut above the rest. If we could clone him and replace all other realtors with him we’d do it! Seriously though, he’s the best, and you can rest comfortably knowing you’re in the best of hands.”
“As a former Real Estate Agent and a marketing professional, I can tell you I am glad we made the right decision to work with Michael to sell my mother’s townhome. I had MANY great agents to choose from that I personally know and follow online that I could have introduced to my Mom. Michael’s marketing really stood out. It was fresh, clean and told a story about the home he was listing and the surrounding community. He brought the same marketing to my mother’s property and got her top dollar for the property. Michael was easy to communicate with via phone, text & email. He was open to suggestion on the marketing pieces. Michael and his wife got their hands dirty to help get the home ready for the market. He had the right contacts to get the house in tip top shape (staging, cleaning, painting, window-pane replacement, etc).
I would not hesitate to recommend Michael Duggan to be your next real estate agent if you are looking to buy or sell real estate in Tacoma, WA.
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“What I appreciated most while working with Michael is how he made the process all about us. That should sound obvious, but we all know not to take it for granted. He was patient with us as first-time home buyers and quick to move forward when we were ready. Michael helped significantly when it came time to negotiate with the seller’s agent...I recommend Michael Duggan without hesitation. ”
“Duggan Homes was recommended to us as a listing agent for our Fircrest Home. We checked out Michael’s current and past listings page and saw the beautiful photographs and read the personal and positive ‘story’ of each home. We then knew the Duggan Homes real estate team was just what we needed to sell our much loved ‘urban homestead’ . We met with Michael and Gretchen Duggan and they took copious notes of everything we shared with them. Michael sent his photography and video team to capture the details and the hard work we had put into our home and garden over the years. Once our listing was posted, he was inundated with buyers wanting to see our property as soon as possible. We had 41 viewings the first weekend and several offers over the asking price! Michael guided us through the whole bids to escrow process and we couldn’t have been more satisfied with an agent. We wish them great success in their business! ”
“Wow! Moving across the state to start a new career on the west side was sooo much easier thanks to Michael. He is hands down the best agent I have ever had the pleasure to work with. He was quick to respond to questions and issues with accurate information. I felt like I was always the priority. My purchase got a bit complicated and he was able to help smooth out a number of items quickly and helped me off the ledge a few times! All in all - he is amazing and does not have an ounce of creepy used car salesman vibes about him. I mean, if you are into the slick talking type that gives you the chills, that’s on you, but not anything I like to work with! It was a pleasure to have had the opportunity to work with such a professional. You can’t find better!”
“Michael Duggan at Windermere Abode is an excellent real estate agent. He promptly responded to all my messages, and diligently followed through on all plans. His local knowledge of the Tacoma area was crucial to my final selection, and I am extremely happy with the house I was able to get with his help. Perhaps most importantly, Michael always had time for me. From the first contact with him I felt treated as a human being more than just a business partner. In the short time I worked with him I came to trust him considerably. I would recommend Michael to any of my friends.”
“Working with him was wonderful. Our home purchase was somewhat complicated and he offered great information, was available when we had questions or concerns, was supportive and appropriately humorous when we needed that, too. He truly went above and beyond to make sure we closed on our house. I would absolutely recommend him to anyone looking to buy or sell. ”
“I have no doubt that every single person Michael Duggan represents as an agent receives the same highest levels of professionalism combined with personable ethics from first meeting to closing. Both he and his lovely wife and partner Gretchen are the perfect team and offer a touch that I believe no other agents provide. They supply their passion in all they do for their clients and it shows, big time. They’re just the best.”
“I was referred to Michael from a trusted friend, and despite already high expectations I was thoroughly impressed, as the service I received exceeded all expectations. Michael was always direct and to the point in communications which helped me greatly while dealing with the already confusing process of buying a home, especially during the covid 19 pandemic of 2020. Being the type of person I am, I had a million questions throughout the buying process, Michael never once seemed frustrated or upset with me despite the insane amount of times I texted or emailed him. Truly a great experience.”
“We’ve now worked with Michael and Gretchen on the purchase AND sale of property. They are amazing - warm, competent, quick and calm. Everything you want in a realtor. They’re also very well connected in the community. We had a lot of maintenance and repair work to do on the property we sold and did not live in Tacoma and Michael was able to handle everything - from handyman repair to staging to cleaning to painting - through his network and at affordable prices. During the negotiation with the buyer his calm advice and prompt communication got us to a rapid close without a hitch. We love the creativity and cheer the Duggans bring to this work and highly recommend giving them your business. Be sure to ask to meet Dandie, their poodle, if you get the chance. She’s a sweetie.”
“We just sold our Tacoma home with Michael Duggan, and I have to tell you - he’s practically perfect in every way. He’s like the Mary Poppins of real estate agents. I enjoyed best how knowledgeable and thorough he was, without ever being pushy. Also, we loved Michael’s genuine, trustworthy nature. He was chill, thoughtful, and enthusiastic in just the right ways. I would 100% recommend him to friends and family, especially professional folks in their 30s-50s. His wife, Gretchen, also added a lot of heart and soul into the marketing surrounding the sale. (A++ would sell with again.)”
